Microsoft store won’t open in windows 10 (error code 0x80070422)

Microsoft store won't open windows 10

Microsoft Store on Windows 10 is the official application where users can download and install a wide range of apps, games, and other digital content. But sometimes you may experience Microsoft Store won’t open or fails to load with error code 0x80070422. A number of users report, “Microsoft Store Not Opening after Windows 10 22H2 update”, Microsoft store app not responding, freezing up or fails to download apps or Games. It can be frustrating when Microsoft Store fails to open or launch on your Windows 10 computer. This article explores the reason behind this problem and solutions to address the issue of Microsoft Store not opening on Windows 10.

Microsoft Store won’t open on a Windows 10

Incorrect date and time settings or Corrupted or outdated cache files associated with the Microsoft Store are common reasons that prevent it from opening properly. Again it may be Poor or unstable internet connectivity prevents Microsoft Store loading or download apps on your computer.

And most of time, clearing the Microsoft Store cache, Disable Proxy Connection or Run Store App Troubleshooter helps fix such issues on Windows 10. Also, you need to ensure the internet connection to function properly and the system date & time are correct. If you are connected VPN network, disconnect it and try to open the Microsoft Store on Windows 10.


You can check your internet connection speed or stability by running the ping command ping -t or visit speed test sites like and

ping command

If you suspect a network issue, troubleshoot your internet connection or try connecting to a different network to see if the Microsoft Store opens.

Also, open Windows settings, Go to Update & Security > Windows Update and install the latest available update on the device. That probably brings bug fix for the issue causing store not responding.

Clear Microsoft store cache

Sometimes, too much cache might be bloating the Windows Store app, causing it to not function efficiently. Clearing the cache, in such a case, might come in handy. It’s pretty easy to do as well.

  • Press the Windows key + R to open the Run dialog box.
  • Type “wsreset.exe” (without quotes) and press Enter.
  • A command prompt window will appear, and the Microsoft Store will reset. This process may take a few minutes.
  • Once the reset is complete, the Microsoft Store open automatically.

Run Windows Store App Troubleshooter

The built-in tool store app troubleshooter is designed to identify and resolve common problems with Microsoft Store and related apps on Windows 10. Let’s run the Windows Store Apps Troubleshooter that probably detects and help fix the issue of the Microsoft Store not opening on Windows 10.

  • Press the Windows key + I to open the Settings app.
  • Go to “Update & Security” the “Troubleshoot” and click on the Additional troubleshooters link
  • Locate “Windows Store Apps” then Click on “Run the troubleshooter” and wait for the process to begin

The troubleshooter will scan your system for any issues related to the Microsoft Store and attempt to fix them automatically.

windows store apps troubleshooter

  • Follow the on-screen instructions, if any, and provide any required information.

Once the troubleshooter completes its tasks, close it and reboot your PC. Now open the Microsoft store to check whether the problem persists or is resolved.

Check Date and Time Settings

Accurate date and time settings are important for various system functions and can indirectly affect the functionality of the Microsoft Store. Even Microsoft recommends checking your time and location settings to fix the Microsoft Store not opening problem on Windows 10.

  • Right-click on the Date and Time in the taskbar and select “Adjust date/time.”
  • In the Date & Time tab, ensure that the date, time, and time zone are set correctly.
  • If they are incorrect, toggle the “Set time automatically” and “Set time zone automatically” options to on.

Check Date and Time Settings windows 10


  • Well If there are any inconsistencies, toggle off Set time automatically and enable it again.

Note – If you are connected VPN server, disconnect it. VPNs route your internet traffic through a different network and sometimes interfere with the functionality of certain apps, including the Microsoft Store.

  • Restart your computer and check if the Microsoft Store opens.

Check Microsoft Account and Sync Settings

Again you need to ensure you are signed in with a valid Microsoft account on your Windows 10 computer.

  • Check if there are any synchronization issues with your Microsoft account by going to “Settings” > “Accounts” > “Your info.”
  • If there are any problems, follow the on-screen instructions to resolve them.
  • Go to “Settings” > “Accounts” > “Sync your settings” and ensure that “Sync settings” is turned on.
  • Restart your computer and attempt to open the Microsoft Store.

Repair or Reset Microsoft Store

Microsoft offers a dedicated repair tool on Windows 10 settings to fix common problems like the Microsoft store not opening or loading on Windows 10. Let’s first try the repair option, if didn’t help Resetting the Microsoft Store can help resolve the issue of the Microsoft Store not opening.

Note- WSReset Command Also clear and Reset the Store Cache but Reset is the Advanced option this will clear all your preferences, login details, settings so on and Set Microsoft Store To its Default Setup.

  • Press Windows + I to open the Settings app,
  • Click on Apps then Apps and Features, scroll down to “Microsoft Store’ in the list of installed apps.
  • Select “Microsoft Store” to expand its options and click on the “Advanced options” link.

Microsoft store Advanced options

  • Scroll down and click on Repair from the following menu and check if this help fix Microsoft store not opening problem.

Microsoft store Advanced options

  • If the repair option dint help, still Microsoft Store is not opening on Windows 10, consider the Reset option.
  • You’ll receive a warning that you’ll lose data on this app, Click “Reset” again, and you’re done.

Tweak windows registry

Here is the registry tweak helps many uses to fix Microsoft Store won’t open problem on their computer. Personally, I have found this tweak is ver helpful fix the Microsoft store problem on Windows 10.

Press Windows key + R, type regedit and click ok to open the registry editor,

Back up the registry database, and navigate HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > Auto Update.

Note: If the auto-update key is not there then right-click on CurrentVersion -> new->key and name it to Auto update. Then on the right pane right-click -> new -> DWORD 32bit value And name it as EnableFeaturedSoftware.

  • Double-click on EnableFeaturedSoftware and change the value to 1.

registry tweak to fix windows store problems

Close the registry editor, press the Windows key + R, type services.msc and click ok

Locate the Windows update service right click on it select restart.

If the service is not started or disabled, double-click on it to open its properties,

Here change the startup type automatic and start the service, now check if Microsoft Store open or download without any problem

Disable Proxy Connection

May Your proxy settings might be stopping your Windows store from opening. We recommend disabling the proxy connection and check the windows working properly or not.

  • Press Windows Key + R then type “inetcpl.cpl” and hit enter to open Internet Properties.
  • Next, Go to the Connections tab and select LAN settings.
  • Here Uncheck Use a Proxy Server for your LAN And make sure “Automatically detect settings” is checked.

Disable Proxy Settings for LAN

In addition, navigate Windows Settings > Network & Internet > Proxy and disable the Use a Proxy server option.

Temporarily disable or uninstall third-party antivirus programs on your computer and check if the Microsoft store opens without any problem.

If all the above methods failed to fix then Reinstalling the “Microsoft Store” Using PowerShell probably fix the issue for you.

Right-click on the Start button and select “Windows PowerShell (Admin)” from the menu.

In the PowerShell or Command Prompt window, type or copy and paste the following command and press Enter

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Allow the command to execute, which may take a few moments.

Once the process completes, close the PowerShell and Restart your computer.

Now try opening the Microsoft Store again.

Also, you can try to create a new user account and check if the corrupted user account causing the issue. Again few users report changing the DNS server address help them fix the problem on their computer.

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